Customer Satisfaction

CONCEPT INSTALLATIONS – customer satisfaction

Customer satisfaction is key to our continued success – driving us to deliver a service that we are proud of and that customers will remember and recommend. This commitment to quality is borne out by some of our trade colleagues who are more than happy to recommend our services as part of their own provision – companies whose own reputations depend on our ability to deliver the required level of quality in everything we do. We are the official installers for Sovereign Bathrooms (Winchester) Limited.

Customer Testimonial

Sovereign Bathrooms has worked closely with Concept Installations for 10 years now and as a result of overwhelming feedback and recommendations from our customers we now only work in partnership with Concept Installations when a supply and fit is required. Sovereign Bathrooms pride themselves on luxurious bathroom products that deserve no less than a superior installation company that offers a perfect finish. As part of PVC Building Supplies (a £10m turnover company) that has been in business for some 30 years, it is obvious that we don’t rush into such relations without the appropriate considerations. Concept Installations have completed work at the homes of 2 of our Directors and 3 other staff members – all to our complete satisfaction. The company has sound financial standing and an excellent service record. We work closely with Concept Installations throughout the survey, design and while the job is in progress and feel that Sovereign Bathrooms coupled with Concept Installations is the perfect combination to provide your dream bathroom.

Richard Paul / Showroom Manager (Sovereign Bathrooms)

Customer Testimonial

I am writing this reference with regards to the above company Concept Installations. For the past 10 years we have recommended them to many of our customers and they have all expressed how happy they were with the quality of their workmanship and timekeeping. With the excellent service that they have provided to our customers, this has allowed us to get repeat business which is invaluable. They have carried out many Bathroom & Kitchen installations and we would recommend them very highly. Concept Installations pride themselves on quality workmanship and they work to the very highest standards.

Gary Dowling / Showroom Manager (Porcelanosa Southeast Ltd)